Consumer understanding package

The FCA lays out significant communications challenges and makes it clear they expect changes across the board:

Consumer-friendly product/risk language
Good practices: consumer engagement, simple and consistent content, optimal level of detail
Helping investors avoid negative impacts
Equal quality in marketing and non-marketing communications

We can help you leverage your costs of compliance by rebuilding your in-scope documents as true customer-support assets:

Proven, proprietary methodology
Equal emphasis on compliance and usability
Creates internal efficiencies and cost savings
Demonstrates you are taking Consumer Duty seriously

TEMPLATE/DOCUMENT CREATION
COMMUNICATIONS AUDITS
IN-HOUSE CHAMPION TRAINING
CONSULTING AND ADVICE
CUSTOM MAINTENANCE
PACKAGE DISCOUNTS

Check out our series of videos on Consumer Duty.

How does this work? Happy to explain.

Case Studies

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Case study

Value Assessment Report

In this project, More Carrot has demonstrated its ability to transform comprehensive, complex and highly granular data into a report that is conc...

Case study

Golden Source Prospectus

Emerging as a new standard for the industry, More Carrot’s golden source prospectus combines efficiency, cost savings, strong legal protect...

Case study

New Account Application

The transition from prospect to customer is one of the most important touchpoints. A highly usable account opening form sends the right message t...

Case study

Shareholder Notices

The same strategies that dramatically improve usability also reduce page counts, which in turn can mean significant savings in printing, postage,...

Case study

Fact Sheets

In design as well as production, fact sheets present complex problems that require simple solutions. Our expertise in this area ranges from hosti...

Testimonials

"We were extremely pleased to be the first company to issue prospectuses that can truly be called ‘simplified’. This was a win not only for investors but offers us a lot of benefits internally as well." (2015)

Mark Phillips

CEO, Aviva Investors Luxembourg

"The result of the prospectus transformation project is quite amazing — not only have we reduced the page count from 370 to 77, we also reduced risk and complexity. It’s readable. It’s organised. It has gone from a technical document to one that truly reflects our company's core values." (2017)

Klaus Ebert

Independent Director, former Managing Director, Danske Invest Management Company

"After its revamp, the prospectus became more than just a compliance document. It became a tool that helps us manage content across documents and ensure consistency of language." (2017)

Isabelle Kintz

Head of Compliance and Internal Control, La Française Group

"Prospectus complexity has significantly increased in recent years, due not only to new regulations but to more requirements from various stakeholders. More Carrot has been the first to look at prospectus complexity in a holistic way. I believe their approach is the way of the future." (2020)

Jan Stig Rasmussen

UCITS Independent Director and Chairperson

“In the focus on legal sufficiency and regulator approval, the usefulness of the prospectus internally is often overlooked. The More Carrot model lets these documents become an efficient reference tool for operations and governance bodies such as the IFM and the board." (2020)

Graham Goodhew

Independant Director, former Conducting Officer at JPMorgan