Consumer understanding package

The FCA lays out significant communications challenges and makes it clear they expect changes across the board:
- Consumer-friendly product/risk language
- Good practices: consumer engagement, simple and consistent content, optimal level of detail
- Helping investors avoid negative impacts
- Equal quality in marketing and non-marketing communications
We can help you leverage your costs of compliance by rebuilding your in-scope documents as true customer-support assets:
- Proven, proprietary methodology
- Equal emphasis on compliance and usability
- Creates internal efficiencies and cost savings
- Demonstrates you are taking Consumer Duty seriously
TEMPLATE/DOCUMENT CREATION
COMMUNICATIONS AUDITS
IN-HOUSE CHAMPION TRAINING
CONSULTING AND ADVICE
CUSTOM MAINTENANCE
PACKAGE DISCOUNTS
Check out our series of videos on Consumer Duty.