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Want to learn how to take drugs in Amsterdam?

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It’s a trick question. I’m talking about the boring kind of drug: prescriptions, and about the new drug-instruction icons from the KNMP, t...

Is emotional manipulation a crime?

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I had to smile the other day at a news story from Luxembourg. Apparently some cybercriminals who were trying to scam ordinary citizens acciden...

What were they expecting?

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Of all the factors that can affect the reception and comprehension of a message, audience expectations are among the most overlooked. Yet they...

Why it’s always good to test-drive your communications

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Whether you love or loathe the advertising industry, there’s one thing they’re good at: controlling every aspect of the messages they deli...

Are corporate disclosures useful or redundant? Yes

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Gretchen Morgenson nicely captures the debate over a possible change in accounting rules as to what is “material” for corporations to d...

Can flowers lie?

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You might think something as innocent as a flower would by nature be a truth-teller. But flowers, just like gifts or greeting cards or smiles,...

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